Pricing
Plans that scale with your team
Start with a 14-day free trial. Switch or cancel at any time. Pay in Brazilian Reais — no FX surprises.
R$49/mo platform fee + your Meta WhatsApp bill
You pay ConnectPro for the software. Meta bills you separately for WhatsApp conversations. Transparent — no markup.
Starter
For solo founders sending utility messages and OTPs from a single WhatsApp number.
Billed monthly. Cancel anytime.
Start free trial- 1,000 included utility conversations / month
- 1 WhatsApp Business number
- Approved utility + authentication templates
- Single-user workspace
- Email support
Professional
For growing teams running multiple campaigns and automating across segments.
Billed monthly. Cancel anytime.
Start free trial- 10,000 included conversations / month
- 3 WhatsApp Business numbers
- 5 team seats included
- Automation, segments, and analytics
- API + webhooks
- Priority chat support
Enterprise
For high-volume operations that need compliance, SLAs, and a dedicated CSM.
Volume pricing, custom contracts, dedicated support.
Talk to sales- Unmetered conversations (custom contract)
- 10+ WhatsApp Business numbers
- Unlimited team seats
- LGPD-compliant data protection
- 99.9% SLA + 24/7 incident hotline
- Custom billing + procurement
- Tenant-level audit log exportComing Q3 2026Enterprise governance features (tenant audit log export, dedicated CSM) ship in Q3 2026. Sign up now and we'll migrate you the day they go live.
- Dedicated CSMComing Q3 2026Enterprise governance features (tenant audit log export, dedicated CSM) ship in Q3 2026. Sign up now and we'll migrate you the day they go live.
Compare every feature
What's included at each tier, and what's on the roadmap.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Messaging volume | |||
Included conversations / month Overage billed transparently — see Billing FAQ. | 1,000 | 10,000 | Unmetered |
WhatsApp Business numbers | 1 | 3 | 10+ |
Approved templates | Unlimited | Unlimited | Unlimited |
| Automation & data | |||
Campaigns & scheduled sends | Included | Included | Included |
Dynamic segments | Not included | Included | Included |
Trigger automation flows | Not included | Included | Included |
API + webhooks | Not included | Included | Included |
| Team & access | |||
Team seats Pay-per-seat overage ships Q3 2026 with the Stripe integration. | 1 | 5 | Unlimited |
Tenant audit log export | Not included | Not included | Coming Q3 2026Tenant-level audit log export ships in Q3 2026. |
| Support & SLA | |||
Email support | Included | Included | Included |
Priority chat support | Not included | Included | Included |
Dedicated CSM | Not included | Not included | Coming Q3 2026Dedicated Customer Success Manager is part of the Q3 2026 Enterprise launch. |
99.9% uptime SLA | Not included | Not included | Included |
Pricing FAQ
Short, honest answers — no hidden math.
How does the 14-day free trial work?
Every new workspace starts on a 14-day trial with full Starter limits. We won't ask for a card until you decide to upgrade — and you won't be downgraded mid-trial.
Are Meta's WhatsApp fees included?
No — Meta bills marketing and utility conversations separately at their published rates. We pass those through transparently on your monthly invoice with the full Meta breakdown, no markup.
What happens if I go over my included conversations?
We send soft-cap warnings at 80%, 95%, and 100% of your monthly quota. Past 100%, overage is billed at the published per-conversation rate at the end of the period. You can also upgrade tier at any time to absorb the volume.
Is the annual discount really 2 months free?
Yes. Paying annually gets you twelve months of service for ten months of cost — that's the 17% you see on the toggle, billed up-front and cancellable with pro-rata refunds inside the first 30 days.
Do you bill in Brazilian Reais?
Yes — all subscriptions invoice in BRL. We work with NF-e via your contador's preferred flow. International cards are accepted but priced in BRL, so your bank sets the FX.
Can I switch plans later?
Upgrades are immediate and pro-rated. Downgrades take effect on the next renewal so you keep what you paid for. Pause is available for up to 60 days per year on annual plans.
Ready to start sending?
Spin up a workspace in under two minutes. We'll handle the WhatsApp Business setup with you.